Privacy Policy

1. Information we collect

Information you give us.

• When you request a free trial: your first and last name, email address, phone number, the plan you chose, and your confirmation of how the trial works.
• When you request the Family Document Checklist: your email address.
• When you contact us by email or phone: whatever you choose to tell us.

Information collected automatically.

• Campaign and referral details: if you arrive from an ad or link, the campaign tags in that link (such as "utm_source" and "utm_campaign") and the website that referred you. We keep these in your browser for up to 30 days, and save them with your trial or checklist request, so we know which ads and links people respond to.
• Technical information: your IP address, browser type and device information, which our hosting, security and advertising providers receive when your browser loads our pages.
• Advertising cookies and similar technologies: see section 4.

We do not ask for payment details on this website. If you go ahead with a trial, a SafeDox specialist collects payment details directly when activating your account.

2. How we use your information

• To respond to your trial request. A SafeDox specialist uses your name, email and phone number to contact you, answer your questions and set up your account.
• To send you the checklist you asked for, and occasional SafeDox updates by email. You can unsubscribe at any time (see section 7).
• To understand which of our ads and marketing work, and to show our ads to people likely to be interested in SafeDox.
• To protect our website and forms from spam, fraud and abuse.
• To comply with the law and enforce our terms.

We do not sell your personal information, and we do not share it with other companies for their own marketing.

3. Who we share it with

We share personal information only with service providers that help us run this website, and only for the purposes above:

• Vercel hosts our website and runs the forms that receive your request. Vercel Web Analytics also counts page visits for us, without using cookies.
• Twilio SendGrid delivers your trial and checklist requests to our team by email.
• Our email provider stores those messages in our team's inbox.
• Google reCAPTCHA checks that form submissions come from a real person. Its use is subject to Google's Privacy Policy and Terms of Service.
• Upstash briefly records the IP address of each form submission to limit repeated submissions.
• Meta Platforms (Facebook and Instagram) receives information about visits and sign-ups to measure and improve our ads. See section 4.

We may also disclose information if required by law, to protect the rights and safety of SafeDox or others, or as part of a merger, acquisition or sale of our business.

4. Advertising and the Meta Pixel

We use the Meta Pixel and Meta's Conversions API. The Meta Pixel is a small piece of code from Meta Platforms, Inc. that runs on our pages and may set cookies in your browser. Through the Pixel, and from our servers, Meta receives information such as the pages you visit on safedox.com, whether you submitted a trial or checklist request, your IP address and browser information, and identifiers from cookies or ad clicks. When you submit a form, Meta also receives your email address, and for trial requests your phone number and name, in hashed (encoded) form, so it can match the sign-up to a Facebook or Instagram account. Meta may link this information with your account.

We use this to measure how well our ads work and to show our ads to people who are likely to be interested. Meta and other third parties may therefore collect information about your online activities on our site and across other websites over time. Meta's use of this information is described in the Meta Privacy Policy.

Your choices:

• Change how Meta uses activity from other websites in your Meta ad preferences.
• Opt out of interest-based ads from participating companies at optout.aboutads.info and optout.networkadvertising.org.
• Block or delete cookies in your browser settings. Our forms still work without advertising cookies.

Do Not Track. Our website does not currently respond to browser "Do Not Track" signals, because there is no common standard for them. You can use the choices above instead.

5. How long we keep it

We keep trial and checklist requests for as long as we need them to respond to you and follow up, and for up to 24 months afterwards if you do not become a customer, unless you ask us to delete them sooner. If you become a customer, we keep your information for as long as you have an account and as required by law. Rate-limiting records of IP addresses expire automatically within about an hour.

6. How we protect it

Our website uses encrypted connections (HTTPS), our forms are protected against automated abuse, and access to requests is limited to the SafeDox team. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

• Unsubscribe: use the unsubscribe link in any marketing email, or email us. We will still contact you about a trial or account you requested.
• Access, correction and deletion: email info@safedox.com to ask what information we hold about you, to correct it, or to delete it. We will respond within 30 days, and may need to confirm your identity first.
• Depending on where you live, you may have additional rights under local law. We will honor requests as required by the laws that apply to you.

8. Where your information is processed

SafeDox Inc. is a company registered in Georgia, United States, and our service providers store and process information mainly in the United States. Members of our team may also access information from Canada. By using our website, you understand that your information may be processed in these countries.

9. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above. If we make significant changes, we will take reasonable steps to let you know.

11. Contact us

For questions about this Privacy Policy or your personal information, contact us at:

SafeDox Inc.
Atlanta, Georgia, USA
info@SafeDox.com